Download ebook Service at it's Best : Waiter-Waitress Training
Download ebook Service at it's Best : Waiter-Waitress Training
Service at it's Best : Waiter-Waitress Training by Edward E. Sanders
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Author: Edward E. Sanders
Page Count: 199 pages
Published Date: 02 Nov 2001
Publisher: Pearson Education (US)
Publication Country: Upper Saddle River, United States
Language: English
ISBN: 9780130926265
File size: 14 Mb
File Name: Service.at.it's.Best.Waiter-Waitress.Training.pdf
Download Link: Service at it's Best Waiter-Waitress Training
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For undergraduate Hospitality/Travel/Tourism courses that focus on waiter/waitress training and service of food. Ideal as a competency-based training guide or simply as a reference manual for specific service questions, this all-inclusive book explains the key aspects and responsibilities of today's food servers. It contains broad and in-depth coverage on everything a good waiter or waitress will need to know to be successful in this very competitive and dynamic profession--from restaurant industry statistics to how tips are calculated, the importance of poise and posture, the use of place settings, menu knowledge, the presentation of wine, recognizing the nonverbal cues and prompts of guests, understanding guest paging systems and touch-screen terminals, handling complaints, and much more. Self-contained chapters flow in a logical sequence and establish a step-by-step procedure for understanding and learning appropriate server skills.
Read online Service at it's Best : Waiter-Waitress Training Buy and read online Service at it's Best : Waiter-Waitress Training Download Service at it's Best : Waiter-Waitress Training for pc, mac, kindle, readers Download to iPad/iPhone/iOS, B&N nook Service at it's Best : Waiter-Waitress Training ebook, pdf, djvu, epub, mobi, fb2, zip, rar, torrent
Service at it's Best : Waiter-Waitress Training by Edward E. Sanders
Author: Edward E. Sanders
Page Count: 199 pages
Published Date: 02 Nov 2001
Publisher: Pearson Education (US)
Publication Country: Upper Saddle River, United States
Language: English
ISBN: 9780130926265
File size: 14 Mb
File Name: Service.at.it's.Best.Waiter-Waitress.Training.pdf
Download Link: Service at it's Best Waiter-Waitress Training
---------------------------------------------------------------
For undergraduate Hospitality/Travel/Tourism courses that focus on waiter/waitress training and service of food. Ideal as a competency-based training guide or simply as a reference manual for specific service questions, this all-inclusive book explains the key aspects and responsibilities of today's food servers. It contains broad and in-depth coverage on everything a good waiter or waitress will need to know to be successful in this very competitive and dynamic profession--from restaurant industry statistics to how tips are calculated, the importance of poise and posture, the use of place settings, menu knowledge, the presentation of wine, recognizing the nonverbal cues and prompts of guests, understanding guest paging systems and touch-screen terminals, handling complaints, and much more. Self-contained chapters flow in a logical sequence and establish a step-by-step procedure for understanding and learning appropriate server skills.
Read online Service at it's Best : Waiter-Waitress Training Buy and read online Service at it's Best : Waiter-Waitress Training Download Service at it's Best : Waiter-Waitress Training for pc, mac, kindle, readers Download to iPad/iPhone/iOS, B&N nook Service at it's Best : Waiter-Waitress Training ebook, pdf, djvu, epub, mobi, fb2, zip, rar, torrent